A few years ago travelling to any place was a nerve-wracking task. Right from hotel booking to visiting the touristy spots, you ought to get it planned from dedicated travel planners. The worst part? All this took a lot of time. But now, with the advent of mobile apps, you can do everything yourself and within very less time. Here is an article on how you as a mobile app development enthusiasts can build a mobile app to engage travelers.
The mobile application can enable smooth communication between hotel guests and staff.
All hotel rooms have a landline connection for in-hotel communication. What can go wrong when a guest requests service over a landline? “Inaccessibility of employees near the phone,” “The process can take a long time,” “Guests were unable to share their feedback about the service received.” With the help of the hotel application, guests can quickly request services.
Hotel managers can assign tasks to an employee and share expected waiting times with guests via the app. Also, guests can rate hotels and provide feedback. By paying attention to each review, hotel managers allow turning negative thoughts into positive reviews. This way, guests can easily enjoy hotel services and offer a great guest experience with the mobile app’s help.
Apply the loyalty program to your hotel application
Loyalty programs are one of the right ways to retain customers. A traveler makes use of various hotel services during his stay. You can add features to your hotel app that award guests points for using hotel services and even for hotel stays. These points can then convert into discounts and other attractive offers or offers.
With this app, guests can easily view all available offers and track their points. It will encourage guests to return to your hotel to unlock all of these discount offers and increase your customers’ interactions.
Some of the top mobile apps development companies around attract tourists like crazy. Marriott Bonvoy Lets users collect points when they book and redeem them at any of 4,400 Marriott hotels worldwide.
They also send notifications to guests when their room is ready so guests can check-in early. With Hilton Honors, guests can check-in, unlock hotel room doors, and even request extra pillows for the room using the mobile app. Accor All – Hotel Booking App offers 360-degree views of hotel rooms and in-app facilities.
This is Sharon Winget, Staff Writer with GoodFirms, a review and rating platform of top IT companies & software. A tech geek at heart, I firmly believe technology can transform societies. I enjoy blogging about web design, email marketing, and content marketing.